Privacy Policy

rezeki66 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at rezeki66.asia. We are the data controller responsible for the personal data of players and visitors processed through this Website.

If you have any questions or concerns regarding the way we handle your personal data, you may contact our Data Protection contact via the details set out in Section 13 of this Policy. We are committed to handling all data-related enquiries promptly and transparently.

This Policy applies to personal data processed in connection with: account registration and management, financial transactions, game activity, customer support communications, marketing communications (where consented), and your general use of the rezeki66 Website.

rezeki66 collects personal data directly from you and, where permitted by law, from third-party sources such as payment processors and fraud prevention services. The categories of personal data we collect include:

We do not collect special categories of sensitive personal data (such as health, racial, or biometric data) unless strictly required by law or regulatory compliance obligations.

rezeki66 processes your personal data for the following purposes:

• Account Management: To create, maintain, and secure your rezeki66 account, including identity verification and KYC compliance.
• Service Delivery: To provide access to gaming services, process deposits and withdrawals in MYR, and administer promotions and bonuses.
• Security & Fraud Prevention: To detect, prevent, and investigate fraudulent activity, money laundering, collusion, or other prohibited conduct on the Platform.
• Legal & Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering, responsible gaming, and data protection laws.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain support records.
• Platform Improvement: To analyse usage patterns and technical performance data to improve the rezeki66 platform, game library, and user experience.
• Responsible Gaming: To monitor for behavioural patterns consistent with problem gambling and to administer self-exclusion, deposit limit, and other player protection measures.
• Marketing Communications: Where you have provided explicit consent, to send you information about rezeki66 promotions, new games, and offers. You may withdraw consent at any time.

rezeki66 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering, responsible gaming regulations, and regulatory reporting obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement where these interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications and certain non-essential cookies, where you have given explicit, freely withdrawable consent.

Where processing is based on consent, you may withdraw that consent at any time by contacting rezeki66 support or updating your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

rezeki66 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: Touch 'n Go eWallet, Boost, DuitNow, and banking partners — to process your financial transactions.
• KYC & Identity Verification Providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Fraud Prevention & AML Services: Companies that help us detect and prevent fraudulent transactions and money laundering activity.
• Gaming Software Providers: Licensed game studios whose software powers games on the rezeki66 platform may receive limited session and transaction data required to operate game services.
• IT & Infrastructure Providers: Cloud hosting and security service providers that support the technical operation of the Platform, subject to strict data processing agreements.
• Regulatory Authorities: We may be required by law to disclose personal data to relevant regulatory, law enforcement, or governmental authorities upon lawful request.

Any third parties with whom we share personal data are contractually required to handle such data in a manner consistent with this Privacy Policy and applicable data protection law.

rezeki66 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device by your browser when you visit the Website.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function — including session management, authentication, and security. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, last visited games, and display options to personalise your rezeki66 experience.
• Analytical Cookies: Collect aggregated, anonymised data about how players use the Platform to help us identify performance issues and improve the user experience.
• Marketing Cookies: Used only where you have provided explicit consent, to deliver relevant promotional content based on your activity on the Platform.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the rezeki66 platform. Strictly necessary cookies cannot be disabled as they are integral to the operation of the service.

rezeki66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to longer retention periods required by applicable law or regulatory obligation.

• Active accounts: Personal data is retained for the lifetime of your account and for a period thereafter as required for legal compliance, dispute resolution, and fraud prevention.
• Financial and transaction records: Retained for a minimum of seven (7) years from the date of the transaction, in compliance with applicable financial reporting and anti-money laundering requirements.
• Support and communications records: Retained for three (3) years from the date of the communication, or longer where required for ongoing dispute resolution.
• Marketing consent records: Retained for as long as you hold a rezeki66 account or until consent is withdrawn, plus a reasonable period thereafter for compliance purposes.

Upon account closure, rezeki66 will anonymise or delete personal data that is no longer required for legal, regulatory, or legitimate business purposes, in accordance with our internal data retention schedule.

rezeki66 implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the rezeki66 platform.
• Salted cryptographic hashing of passwords — your password is never stored in readable form.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Two-factor authentication for account access, including OTP verification on new device logins.
• Encrypted database storage and secure cloud infrastructure with continuous monitoring and anomaly detection.

While we take all reasonable steps to protect your data, no system is entirely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, rezeki66 will notify affected individuals and relevant authorities in accordance with applicable data breach notification requirements.

Subject to applicable data protection law, you have the following rights with respect to your personal data processed by rezeki66:

• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Restriction: To request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: To receive your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
• Right to Object: To object to processing of your personal data based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the rezeki66 support team using the details in Section 13. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If rezeki66 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, void any associated transactions, and delete the relevant personal data in accordance with our data retention procedures.

If you are a parent or guardian and believe that a minor has provided personal data to rezeki66 without your knowledge, please contact us immediately at the details provided in Section 13 so that we can take prompt corrective action.

In the course of providing services to Malaysian players, rezeki66 may transfer personal data to, or process personal data in, jurisdictions outside Malaysia. This may include transfers to cloud infrastructure providers and game software partners operating in other countries.

Where personal data is transferred internationally, rezeki66 ensures that appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or equivalent data protection mechanisms, to ensure that your data receives a level of protection consistent with applicable law.

By using the rezeki66 platform, you acknowledge and consent to the transfer of your personal data outside Malaysia where necessary for the provision of our services, subject to the safeguards described in this section.

rezeki66 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes, we will endeavour to notify registered players via their registered contact details with reasonable advance notice.

The "Last updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the rezeki66 platform following any update constitutes your acknowledgement of the revised Policy.

For any privacy-related questions, data subject rights requests, or concerns regarding rezeki66's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on the rezeki66 platform — average response time under 2 minutes.
• Email: [email protected]

Please include your registered username and a clear description of your request to help us respond efficiently. We will acknowledge receipt of your request promptly and aim to provide a substantive response within the timeframe required by applicable law.